Lost, stolen or damaged plate or certificate?
Tell us what is missing and why: you get the exact procedure, the police report if one is needed, the duplicate to request from the DIV and the deadlines. We handle the rest.
Page reviewed on 11 September 2026 Sources: police.be, FPS Mobility and Transport.
The essential first step is the police report. The duplicate or replacement from the DIV comes afterwards, never before.
- 01 Police report. At the police station of your choice, made by the registered keeper, with the vehicle present. If part of the certificate remains, bring it: the police will stamp it. The report must be less than fifteen days old, otherwise it has to be redone.
- 02 Plate. Replacement or deregistration at the DIV, on the basis of the report.
- 03 Our part. We give you the completed form and affix the insurance sticker. You then book an appointment at the DIV to file the application.
When it is required, and how to make it
A report is needed in case of loss or theft. It is not needed if the document is merely damaged: you still have it, so we request a duplicate directly.
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Who makes it
The registered keeper, at the police station of their choice, with the vehicle present.
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Less than fifteen days old
A report that is too old is no longer accepted: you have to go back to the police for a new one.
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The remaining part
If part of the certificate remains, bring it: the police will stamp it, which helps later on.
Who does what, with no grey area
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You, alone
What nobody can do for you
- → Make the police report in case of loss or theft.
- → Present the vehicle at the police station.
- → Send us the report certificate.
- → Book an appointment at the DIV and file the application there.
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Cinassur
What we take care of
- → Give you the registration application form, completed.
- → Affix the insurance sticker, without which the DIV will not process the file.
- → Tell you exactly which papers to take to your appointment.
- → Keep your cover in place throughout.
Your questions about duplicates
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Do I always have to go to the police?
No. For loss or theft, yes. For simple damage, no: you still have the document, so we request a duplicate directly.
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How long do I have to request the duplicate certificate?
Fifteen days from the police report. After that the report is no longer valid and a new one must be made.
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Can I still drive in the meantime?
Do not take the risk without speaking to us: it depends on what is missing. Call us and we will tell you what is covered and what is not.
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Where can I find the registration application form?
From your broker. We hand it to you completed, with the insurance sticker: you then file it at the DIV yourself. The document is explained box by box in our guide
You report it, we prepare the file.
The registration application form needed for the duplicate is available from your broker. We hand it to you completed, with the insurance sticker: all that is left is to file it at the DIV.