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Ciney · Dinant · Eghezée · Brussels: serving you across Belgium FREN+32 83 23 17 23 info@cinassur.be
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Legal document

Legal notice

Intermediary status, supervisory authority, remuneration, conflicts of interest, complaints and information about the website. The information the law requires us to publish, plainly.

Entity
Jacis SRL
FSMA
no. 111917
BCE
0448.129.211
Last updated
September 2026
01

Company identity

Registered name
Jacis SRL
Trading name
Cinassur
Legal form
Private limited company (SRL)
Registered office
Rue des Stations 48, 5590 Ciney (Belgium)
Company number (BCE)
0448.129.211
TVA
BE 0448.129.211
RPM
Liège Enterprise Court, Dinant division
Phone
+32 83 23 17 23
E-mail
info@cinassur.be
02

Status and supervisory authority

Jacis SRL (Cinassur) is an insurance broker registered in the register of insurance intermediaries kept by the FSMA under number 111917. This status can be checked at any time on the FSMA website.

Authority
FSMA, the Financial Services and Markets Authority
Address
Rue du Congrès 12-14, 1000 Brussels
Web
www.fsma.be
03

Managing conflicts of interest

Cinassur has put in place a conflicts-of-interest policy to identify, prevent and manage situations liable to harm its clients' interests. That policy rests in particular on identifying the risk of conflict in advance, on organisational measures, and on informing the client where a conflict cannot be avoided.

A summary of this policy is available on request from our offices, as is the detail of the measures taken in a specific situation. For any request: info@cinassur.be.

04

Nature of our remuneration

For its insurance distribution activities, Cinassur is in principle remunerated by commission, which is included in the premium paid by the client to the insurance company.

Where applicable, and transparently, Cinassur may also charge fees directly to the client for certain specific services. In that case the nature and the amount of that remuneration are communicated to the client beforehand.

Any further information on the nature of the remuneration linked to a particular policy can be obtained on request.

05

Handling complaints

Unhappy about something, or want to make a complaint? Please contact our internal complaints department first:

Complaints department
Cinassur, Rue des Stations 48, 5590 Ciney
E-mail
info@cinassur.be

If the answer you receive does not satisfy you, you can submit your complaint free of charge to the Insurance Ombudsman:

Ombudsman
Insurance Ombudsman
Address
Square de Meeûs 35, 1000 Brussels
Web
www.ombudsman.as

Referring a matter to the Ombudsman does not affect your right to bring legal proceedings.

06

Professional indemnity and bond

In accordance with the rules applicable to insurance intermediaries, Jacis SRL (Cinassur) holds professional indemnity insurance covering the conduct of its insurance distribution activities:

Professional indemnity insurer
Sobegas
Policy number
COB18739

Cinassur does not hold a separate bond, as it does not collect funds on behalf of third parties in a way that would make one compulsory.

07

Website, host and liability

Intellectual property

All the elements of this website (structure, texts, visuals, logos, the “Cinassur” trade mark, graphic elements and code) are protected by copyright and intellectual property rights. Any reproduction, display, adaptation or exploitation, in whole or in part, without prior authorisation is prohibited.

Host

Host
Anagramme
Address
Rue Saint-Gilles 55, 5590 Ciney (Belgium)
Company number
BE 0471.834.625

Limitation of liability

The information published on this website is provided for general information purposes. It constitutes neither personalised advice nor a contractual offer. Only the contractual documents (general conditions, policy schedule, IPID) are authoritative in defining the exact scope of the cover.

Data protection

The processing of your personal data is described in our privacy policy. Cookie management is set out on the Cookies page.

Applicable law

This website and this legal notice are governed by Belgian law. Any dispute falls within the jurisdiction of the competent Belgian courts.

Last updated: September 2026. This document may change; the version online is authoritative.

FSMA-registered broker no. 111917 Jacis SRL, trading as Cinassur · RPM Liège, Dinant division